What's your role?

As Harled's Product Manager, I steer the strategic direction and development of our offerings to ensure they align seamlessly with our clients' needs. My role encompasses overseeing the product lifecycle, collaborating closely with cross-functional teams, and championing innovative solutions that drive excellence, enhance user experiences, and elevate our position in National Defense by adhering to industry standards.

How has your role within our tight-knit team influenced your perspective on delivering excellence to clients?

Delivering value to clients is in every company's mandate. However, I've learnt that smaller teams are better equipped to deliver excellence for three reasons:

  1. Shared Purpose: Smaller teams inherently foster tighter connections, making it easier to cultivate and sustain a shared purpose. The direct communication and strengthened relationships create a cohesive environment where each individual's contribution aligns with the collective mission. Our team's empathy for each other and transparency powers the roadmap and builds stronger team, user and client relationships.
  2. Iterative Refinement: It's not about achieving perfection in a single stroke; it's a journey of continuous refinement, where each step brings us closer to the pinnacle of quality. Iterative reinforcement tends to be easier for a smaller team due to streamlined communication, enhanced collaboration, and a more agile decision-making process. It's simpler to gather feedback, make adjustments, and implement changes quickly, ensuring that the iterative cycle remains efficient and effective.
  3. Human-Centric Approach: Excellence isn't just about delivering a product; it's about creating an experience that resonates on a personal level, making our clients feel genuinely cared for and enhancing their quality of life.

In your perspective, how does our emphasis on rapid solutioning set us apart in the industry and align with our boutique approach?

By placing a strong emphasis on adaptable solutions, we demonstrate a remarkable agility that aligns with the ever-evolving landscape of client needs. Our capacity to deliver promptly while efficiently collecting feedback brings us intimately closer to understanding the core of our clients' requirements. Additionally, the nature of our close-knit team fosters a culture of continuous improvement where insights are rapidly shared, leading to quicker refinements and a stronger overall team synergy.

Our dynamic approach sets us apart as proactive problem-solvers who can cater to the unique demands of each client and craft personalized excellence in a fast-paced world.

Which quote or motto describes your work ethic?

"Just keep swimming." - Dory from Finding Nemo

This quote serves as a reminder to stay resilient, maintain momentum, and continue working towards creating valuable and impactful products, even when faced with unexpected challenges or setbacks.


  • Product Strategy
  • Roadmapping
  • Agile
  • Program Management
  • Angel Investing
  • Venture Capital

Recent Posts from the Harled Blog

The Problem with Traditional Product Roadmaps

A look at common problems with product roadmaps and how to overcome them when working with Government clients. Read More